Privacy Policy

Biteezy Privacy Policy  

1. Introduction  
Biteezy ("we," "us," or "our") operates the Shopify-powered store [biteezy.com]. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with:  
- GDPR (EU General Data Protection Regulation)  
- CCPA (California Consumer Privacy Act)  
- PIPEDA (Canada)  
- Shopify’s Terms of Service  

By using our site, you consent to the practices described below.  

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2. Information We Collect 

2.1 Data You Provide  
- Order Information: Name, billing/shipping address, email, phone number.  
- Account Details: Username, password (hashed), purchase history.  
- Communications: Customer service inquiries, reviews, survey responses.  

2.2 Automatically Collected Data  
- Device/Usage Data: IP address, browser type, pages visited (via cookies and Shopify Analytics).  
- Payment Information: Processed securely by Shopify Payments/PayPal/Stripe; we do not store full card details.  

3. Legal Basis for Processing**  
We process your data to:  
- Fulfill contracts (e.g., process orders).  
- Comply with legal obligations (e.g., tax/fraud prevention).  
- Pursue legitimate interests (e.g., improving services, marketing with consent).  

4. How We Use Your Information 
| Purpose                               | Examples |  
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| Order Fulfillment                | Shipping, payment processing, returns |  
| Customer Support              | Responding to inquiries, warranty claims |  
| Site Optimization                 | Analytics, A/B testing, fraud prevention |  
| Marketing*                         | Email campaigns (opt-in only), personalized ads |  

You may unsubscribe anytime via email footer or Shopify Account settings.  

5. Data Sharing & Third Parties 
We disclose information only to:  
- Service Providers: Shipping carriers (UPS, FedEx), payment processors, IT support.  
- **Legal Compliance: When required by law (e.g., subpoenas).  
- Business Transfers: In case of merger/acquisition (with confidentiality agreements).  

International Transfers: Data may be processed via Shopify’s global servers (protected under Standard Contractual Clauses).  

6. Your Rights  
Depending on residency, you may:  
- Access/Port your data.  
- Correct inaccuracies.  
- Delete personal information (exceptions: legal/tax requirements).  
- Opt-Out of marketing or automated decision-making.  

Submit Requests: Email [support@biteezy.com] with proof of identity. We respond within 30 days.  

7. Security Measures  
- Encryption: SSL/TLS for all data transmissions.  
- Access Controls: Role-based employee permissions.  
- PCI DSS Compliance: For payment processing.  

Despite safeguards, no method is 100% secure. Report concerns immediately.  

8. Retention Period 
We retain data only as long as necessary:  
- Orders: 7 years (tax compliance).  
- Marketing Consent: Until withdrawal.  
- Inactive Accounts: Deleted after 3 years.  

9. Policy Updates 
Material changes will be notified via:  
- Email (for account holders).  
- Site Banner (for 30 days post-update).  

10. Contact Us
For questions or to exercise your rights:  
Email: [support@biteezy.com]